Billing & Cancellation Policy

Currency and processing

All prices are denominated in US dollars. Payments are processed by Stripe via Stripe-hosted Checkout; CHAFIKTECH servers never see your card details. Applicable taxes are handled by Stripe according to your location.

Free trial

Each account receives exactly one free generation, for the lifetime of that account. It is tracked server-side; creating a new account does not reset it. A failed generation never consumes the free trial.

Subscriptions

Subscriptions renew automatically at the interval shown at checkout (monthly or annual). Each period includes a fixed generation quota, shown on the Subscription & Usage screen together with used and remaining counts. Unused quota does not roll over to the next period. Credit packs are one-time purchases and their credits remain available while your account is active.

Cancellation

You can cancel any time through the billing portal. Cancellation stops future renewals and keeps your access until the end of the current billing period. Deleting your account does not automatically cancel a Stripe subscription — cancel first, then delete, unless a support agent confirms otherwise in writing.

Failed payments

If a renewal payment fails, Stripe retries and your subscription enters a past-due state. Existing saved projects remain accessible; new generations requiring the affected subscription are paused until payment succeeds.

Refunds

Because generation is delivered instantly, used quota and consumed credits are generally non-refundable. Unconsumed credit packs may be refunded within 14 days of purchase by contacting Support, except where prohibited by law.